Service Desk Analyst 2 (Ohio)
Virtual Technologies GroupOhio, United States
Posted March 4, 2026
45000 - 49000 USD
Full Time
About the Company
Virtual Technologies Group is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions.
Job Description
The Service Desk Analyst provides expeditious support to meet and exceed client goals and expectations, utilizing backend platforms and resolving issues on a first touch or phone call.
Requirements
- Incident & Problem Management
- Technical Support & Troubleshooting
- Systems & Security Administration
- Monitoring & Continuity
- Leadership & Escalation
Benefits
- Medical insurance plans
- Dental insurance
- Vision insurance
- Health savings accounts (HSA)
- Flexible spending accounts (FSA)
- Life insurance
- Short and long-term disability insurance
- Paid time off and holidays
- 401(k) with employer match