Service Desk Team Lead
Virtual Technologies GroupOhio, United States
Posted March 29, 2026
Full Time
About the Company
Virtual Technologies Group is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions.
Job Description
As the Service Desk Team Lead at Virtual Technologies Group, you will be the driving force behind our technical support excellence, leading a talented team of Tier 1, Tier 2, and Tier 3 Technicians, and ensuring seamless service delivery, maintain SLA goals, and mentor your team to navigate complex technical landscapes.
Benefits
- medical insurance plans
- dental insurance
- vision insurance
- health savings accounts (HSA)
- flexible spending accounts (FSA)
- life insurance
- short and long-term disability insurance
- paid time off and holidays
- 401(k) with employer match