Operations Coordinator

VirtueStaff is seeking a highly organized and proactive Operations Coordinator to drive efficiency within the departmental leadership team for our client.

Requirements

• Manage the departmental calendar, attend key leadership meetings, and track action items to ensure deadlines are met
• Collaborate with Subject Matter Experts to draft and maintain a searchable digital library of SOPs
• Aggregate weekly/monthly KPIs such as Days Sales Outstanding and error rates
• Monitor the HappyFox ticketing system to ensure SLAs are met, tickets are assigned correctly, and aging items are escalated
• Maintain a team 'Heat Map' for workload distribution, coordinate cross-training, and monitor progress toward strategic initiatives
• Serve as a bridge between Accounting and Pre-Construction/Operations to facilitate smooth data hand-offs

Benefits

• Work From Home
• Performance Bonus