Enterprise Customer Success Manager
VirtuousUnited States • Phoenix, Arizona, United States
Posted April 1, 2026
Full Time
About the Company
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors.
Job Description
Virtuous is seeking an Enterprise Customer Success Manager to join our growing Customer Success Team. As an Enterprise Customer Success Manager, you will report to the Manager of Enterprise Customer Success and will be focused on our largest and most strategic customers' product adoption, utilization, and overall satisfaction.
Requirements
- Customer-Centric Focus
- Previous Nonprofit Experience
- Relationship Building
- Proactive Problem-Solving
- Collaborative Mindset
- Technical Proficiency
- Sales Acumen
- Project Management
- Proficiency in working with CRMs, email marketing, and other technology
Benefits
- Market competitive pay
- Employee recognition through Bonusly
- 401(k) retirement plan with company matching
- Unlimited PTO
- Paid volunteer days
- Company holidays
- Employer-contributed healthcare benefits
- 12 weeks primary parent leave
- 4 weeks secondary parent leave
