Member Support Specialist (Mexico or South America based)
Vitable HealthMexico City, Mexico City, Mexico
Posted March 25, 2026
Full Time
About the Company
Vitable Health is a fast-growing, mission-driven healthcare company backed by Y Combinator and SoftBank.
Job Description
Vitable Health is a fast-growing healthcare company that is revolutionizing primary care for underserved Americans. We're looking for a Member Support Specialist to deliver fast, empathetic, and high-quality support to our members, and to build trust in our care model.
Requirements
- 5+ years of experience in customer support, operations, or member services
- Bilingual (Spanish & English) — Required
- Experience working in CRM systems or similar tools to manage workflows and track interactions
- Detail-oriented and organized in a fast-paced environment
Benefits
- Competitive USD-based compensation
- 100% remote work
- Paid time off and local holiday observance
- Inclusive, people-first culture — your voice and ideas matter
