Customer Success Manager

VitalSource is hiring a Customer Success Manager to contribute to their International Customer Success team. The position includes up to 20% travel, mainly for customer meetings, events, and other business-related activities. As a trusted advisor and strategic partner, you'll drive satisfaction, retention, and growth by deeply understanding customer goals and helping them unlock the full value of VitalSource's solutions.

Requirements

• 3+ years in customer success, account management, or a related field
• Prior experience with SaaS solutions and customer success platforms preferred

Benefits

• Hybrid working model
• Private Medical
• Private Dental
• Pension
• Travel Insurance
• Life Insurance
• Group Income Protection
• Wellbeing and Support
• Maternity/Paternity Leave
• Education Assistance