The Coordinator Patient Care will effectively process calls, facilitate communication, and ensure timely and accurate documentation. They will also handle customer service issues and become compliant with departmental standards.
Requirements
- Two or more years related experience in medical terminology and/or in a call center environment
- Ability to attain goals in a fast-paced, dynamic environment
- Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships
- Superior ability to effectively communicate at all levels of the customer interaction
- Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages
- Ability to communicate tactfully with department heads, managers, coworkers and vendors
Benefits
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program