Coordinator Patient Care

Coordinates patient care by processing calls in a systematic and organized manner, facilitating communication between team members, staff, and patients, and resolving customer service issues.

Requirements

• Two or more years related experience in medical terminology and/or in a call center environment
• Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers
• Ability to effectively communicate at all levels of the customer interaction to provide a concierge level of service

Benefits

• Competitive compensation
• Health, dental, vision, life and disability insurance
• Pre-tax healthcare and dependent care flexible spending accounts
• Life insurance
• 401(k) plan with numerous investment options and generous company match
• Cancer and/or critical illness benefit
• Tuition Reimbursement
• Paid Time Off
• Employee Assistance Program
• Legal Insurance
• Roadside Assistance
• Affinity Program