Coordinator Patient Care

Effectively processes calls, ensures timely and accurate documentation, and facilitates communication between team members and stakeholders. Handles customer service issues and ensures compliance with departmental standards.

Requirements

• Two or more years related experience in medical terminology and/or in a call center environment
• Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships
• Superior ability to effectively communicate at all levels of the customer interaction
• Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages
• Prior experience in working collaboratively with other functional leaders
• Ability to work weekends and holidays as necessary
• Bilingual in English/Spanish a plus

Benefits

• Competitive compensation
• Health, dental, vision, life and disability insurance
• Pre-tax healthcare and dependent care flexible spending accounts
• Life insurance
• 401(k) plan with numerous investment options and generous company match
• Cancer and/or critical illness benefit
• Tuition Reimbursement
• Paid Time Off
• Employee Assistance Program
• Legal Insurance
• Roadside Assistance
• Affinity Program