vivenu GmbH is a leading ticketing platform empowering event organizers to create memorable experiences through efficient, independent, and fully connected solutions. With services ranging from ticketing and access control to software development and customer success, vivenu serves over 800 premier brands worldwide, including the Grammy Awards and FC Schalke 04. Backed by $65 million in funding, vivenu aims to revolutionize event technology with a focus on personal growth and innovation.
Open Positions
Customer Consultant Sales - Sport und Entertainment
Bachelor's degree, 1-2 years of experience in sales, excellent communication and problem-solving skills
IT Support Specialist (d/f/m)
2+ years of IT support experience, deep proficiency in macOS administration, and strong networking fundamentals
Scale Customer Success Manager (d/f/m)
Senior Software Engineer - Checkout (d/f/m)
Full-Stack experience in high-impact web. Strong JavaScript skills (TypeScript, React, Node.js). Understanding of UX/transactional design
VP of Global Customer Support & Service (d/f/m)
10-15+ years experience in B2B customer support, 5+ in CX leadership. Global team management and strong process design skills are essential. Proficiency in Intercom & analytical thinking are crucial
(Senior) Customer Success Manager (d/f/m)
Open Application: Fix the Future of Ticketing with us
No prior experience in ticketing or related field required. Desire to work in a high-paced environment with amazing colleagues and ability to contribute to the company's success
Open Application: Fix the Future of Ticketing with us in Dusseldorf
No specific requirements listed
Enterprise Customer Success Manager (d/f/m)
Senior Backend Engineer - Payments (d/f/m)
Strong backend development skills; proficiency in at least one backend language; 5+ years of backend engineering experience. Experience with payment gateways and data security is necessary
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