IT Support Specialist (d/f/m)

Join vivenu, the global leader in event ticketing tech, as an IT Helpdesk Specialist and contribute to redefining the future of live entertainment tech. You will provide frontline support, administer internal systems, manage asset lifecycle, and execute onboarding and offboarding duties.

Requirements

• 2+ years of experience in an IT support or Helpdesk role
• Deep proficiency in macOS administration and troubleshooting
• Familiarity with administering core identity and collaboration tools like Google Workspace
• Strong understanding of basic networking fundamentals (TCP/IP, DNS, VLANs, Wi-Fi)
• Fluent in German and English
• Outstanding communication skills and a friendly, clear approach when supporting technical and non-technical stakeholders
• A resourceful and adaptable mindset, with the ability to manage ambiguity, prioritize competing tasks, and focus on efficient problem-solving
• A passion for technology and a willingness to continuously learn and grow with a dynamic, global team

Benefits

• Sustainable growth and continuous investment in people and products
• Top-tier team with collaborative and merit-driven culture
• Global DNA with diverse team spread across six global offices
• Fast-growing company with daily learning and shared wins
• Next-gen leaders and insights with work alongside tech's brightest minds