As a Technical Support Engineer- Flowics at Vizrt, you will play a critical role in maintaining the reliability and performance of Vizrt systems for our customers worldwide. This role focuses on delivering exceptional support through expert troubleshooting, proactive engagement, and close alignment with customer success goals.
Requirements
- Bachelor degree or Master's degree in engineering or any field.
- 3+ years’ experience in a system administration or technical support role within a broadcast, media, or IT systems integrator environment
- Strong understanding of live and automated studio workflows, including video servers, automation systems, routers, and newsroom integration
- 5+ years IT experience with 3+ years Vizrt product experience beneficial
- Solid knowledge of Windows OS, networking, and system diagnostics
- Demonstrated ability to troubleshoot mission-critical applications and distributed systems
- Excellent communication and conflict-resolution skills in a customer-facing environment
- Proficiency in written and spoken English
Benefits
- Competitive compensation
- Paid vacation
- Medical insurance
- Provident fund contributions