Data Governance & Service Continuity Specialist

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. We are seeking an experienced Data Governance professional with strong expertise in IT Service Management to support data quality, service continuity, and operational excellence.

Requirements

• 4–8 years of experience in Data Governance and IT Service Management
• Strong analytical and problem-solving approach with proficiency in Google Cloud Platform
• Skilled in incident and change processes with prior experience in service operations
• Excellent verbal and written communication skills in English
• Ability to identify risks early, escalate appropriately, and respond quickly to operational challenges

Benefits

• Opportunity to contribute to high-impact global data governance and service continuity initiatives
• Exposure to GCP-based enterprise systems and advanced ITSM practices
• Work within a collaborative global environment focused on innovation, customer value, and continuous improvement