Deputy Manager_Kenan Billing System_Pune

We are seeking a skilled professional to manage and support Kenan Postpaid Billing systems and associated applications. Based in Pune, this role is pivotal in ensuring operational excellence, compliance, and seamless service delivery.

Requirements

• 6–8 years of experience in the Telecom Billing domain, with expertise in Kenan Billing System.
• Proficient in Unix/Linux, Shell scripting, and Oracle SQL/PL-SQL.
• Functional knowledge of Mediation, Postpaid/Prepaid Billing, and Interconnect applications.
• Familiarity with Control-M, Splunk, and ticketing tools such as Remedy or Jira is advantageous.
• Strong analytical and troubleshooting skills.
• Effective communicator with stakeholder management capabilities.
• Knowledgeable in ITIL standards and service delivery practices.
• Comfortable working in a 24×7 support environment with rotational shifts.
• Able to collaborate within cross-cultural, international teams.

Benefits

• Opportunity to work on mission-critical telecom billing systems.
• Exposure to cross-functional collaboration and vendor management.
• Experience in a global, inclusive, and innovation-driven environment.
• Structured career development and learning opportunities.
• Contribution to service excellence and compliance in a high-impact role.