Network Consultant-Senior Executive-Pune

We are seeking a skilled Network Consultant to provide technical service desk support for premium customers with complex solutions and stringent SLA requirements. The position involves working in a 24/7 shift environment, diagnosing and resolving network issues, and ensuring seamless communication with global customers.

Requirements

• Engineering graduate (BE/BTech) with CCNA certification (mandatory)
• Minimum 1 year of NOC experience in a technical profile; CCNP is an advantage
• Strong knowledge of routing protocols (OSPF, BGP, EIGRP, ISIS), LAN switching (VLANs, STP, PVST), and WAN technologies (ATM, Frame Relay, ISDN, HDLC, PPP)
• Excellent communication and customer handling skills for global interactions
• Ability to multitask, remain calm under pressure, and adopt a logical approach to troubleshooting

Benefits

• Opportunity to work on advanced networking technologies and global customer environments
• Exposure to ITIL-based processes and premium service delivery
• A collaborative and inclusive culture that values innovation and growth