VGN Internet Customer Migration Planner

We are seeking a skilled individual to support enterprise customer order management and circuit inventory activities within Vodafone’s global Internet network. The position requires hands-on expertise in transmission, DWDM, OTN, IP network design, and managing end‐to‐end customer connectivity in alignment with project requirements.

Requirements

• Manage customer order inventory and design activities for enterprise orders within Vodafone’s Internet network.
• Prepare detailed solution design documents and migration plans for complex customer projects.
• Plan and design network inventory across Transmission, DWDM, OTN, and IP network routers.
• Understand customer access methods and CPE termination to support circuit build and last‐mile access design.
• Deliver end‐to‐end solution design for enterprise order fulfilment, liaising with customer teams to review updates and changes.
• Participate in UAT assessments for new inventory demands and develop automation scripts to support project simplification.
• Provide continuous feedback to project teams and adapt to evolving project demands and inventory systems.
• Drive customer migrations by coordinating with provisioning, field engineers, and network engineers through the change management process.
• Collaborate with GNED teams to support delivery objectives and maintain cross‐functional alignment.
• Manage stakeholder expectations, handle priority requests, and resolve escalations.
• Contribute to innovation and continuous improvement initiatives across the team.