VodafoneThree - Decisioning & Collections Product Lead

VodafoneThree is seeking a Decisioning & Collections Product Lead to shape and enhance credit decisioning and collections capabilities across the full customer lifecycle. The successful candidate will translate business needs into clear requirements, drive iterative product enhancements, and support testing and operational readiness. Key responsibilities include playing a key role in shaping and enhancing credit decisioning and collections capabilities, owning and refining the product backlog, and partnering closely with teams across Credit Risk, Collections, Finance, Compliance, Operations, and Technology to design and deliver effective solutions.

Requirements

• Proven experience in a product, credit risk, finance, collections or closely related operational environment.
• Strong understanding of the end to end credit lifecycle, including affordability, risk decisioning, arrears management and collections journeys.
• Confident translating business problems into structured requirements, user stories and clear acceptance criteria.
• Hands on experience working with delivery and technical teams to shape, test and refine solutions.
• Comfortable analysing processes, system behaviours and performance data to identify improvement opportunities.
• Excellent communication and documentation skills, with the ability to influence and collaborate across diverse stakeholders.
• Solid awareness of regulatory and compliance considerations within consumer finance, credit risk and collections.
• Experience thriving in fast paced, agile and iterative delivery environments.

Benefits

• Great pay
• Bonuses
• Up to 28 days off plus bank holidays
• Paid time for charity work
• Personalised benefits for you and your family
• Pension plan
• Learning tools
• Parental leave policies