Field Service Engineer
Volta Labs, Inc.Boston, Massachusetts, United States
Posted February 13, 2026
90000 - 125000 USD
Full Time
About the Company
Volta Labs is a Boston-based, venture-backed biotech startup that is revolutionizing the future of genomics through its flagship product Callisto.
Job Description
Join Volta Labs, a Boston-based biotech startup, as a Field Service Engineer to support the North American Callisto fleet and contribute to improving instrument reliability and service infrastructure. The role involves working closely with Manufacturing, Systems Engineering, and Software teams to drive customer success and system-level reliability improvement.
Requirements
- Background in Mechanical, Electrical, Systems Engineering, or related field
- Strong hands-on troubleshooting ability across electromechanical systems
- Experience supporting complex hardware in customer-facing environments (or strong hands-on systems background for early-career candidates)
- Comfortable working in Linux environments and using basic scripting tools
- Clear communicator with strong documentation habits
- Independent, ownership-driven mindset
- Willingness and ability to travel approximately 50% of the time
- Experience with life sciences instrumentation or high-reliability systems is a plus
Benefits
- Robust Equity Program
- Comprehensive Healthcare Coverage
- HSA with monthly company contribution
- FSA
- Sponsored Commuter Benefit Plans
- Access to Our 401K Plan
- 12 Weeks of Paid Parental Leave
- Paid Time Off
- 11 Paid Holidays
- Twice Weekly Company Lunches
- Monthly Team Happy Hours and regular team outings!
