Designer en expérience client (CX) – Contrat 12 mois (remplacement de congé de maternité)
VOSKERMontreal, Quebec, Canada
Posted March 23, 2026
Full Time
About the Company
VOSKER, a leading North American provider of remote surveillance solutions
Job Description
We are seeking an experienced Client Experience Designer to join our team. As a key player in shaping the customer experience, you will transform insights into concrete actions, create realistic customer journeys, and develop efficient processes that foster collaboration between CX, Marketing, Customer Service, and Product teams.
Requirements
- 4-6+ years of experience in customer experience, UX design/research, product management, or a related field
- A degree in design, UX, marketing, administration, or a related field
- Excellent communication skills in French and English (or English only)
- Experience working closely with Marketing, Customer Service, and Product (UX/PO) teams
- Experience with tools such as Qualtrics, Figma, Miro, Confluence, Excel, or Salesforce
Benefits
- Access to LinkedIn Learning for professional development
- A hybrid work model with flexible working hours
- The possibility of remote work abroad for up to 3 months
- A well-being account for reimbursing expenses related to your well-being, passions, and interests
- Access to a 24/7 online health professional and a PAEF
- Comprehensive group insurance
- A collective pension plan with employer contribution
- A new parent supplement for maternity/paternity leave
- Calculated vacation time based on years of experience