(Junior) Customer Success Manager (m/w/d)

We are a leading information company in Cologne's inner city, seeking a Junior Customer Success Manager to care for B2B customers and develop our digital processes. We are looking for engaged and innovative minds to strengthen our dynamic team.

Requirements

• Independent commercial care of B2B customers
• Process management and coordination
• Order creation and order-related communication
• Strategic development of B2B customers
• Competent customer advice
• Completed successful study or commercial training
• Initial professional experience in customer service and order processing

Benefits

• Performance-based and attractive remuneration
• Long-term, responsible position with diverse tasks
• Modern workplace with central location in Cologne
• Company culture that values openness, flat hierarchies and active participation
• Steep learning curve, support of your professional development and continuous training opportunities