The Assistant Branch Manager is responsible for coaching, developing, and leading branch employees to achieve individual, branch, and organizational growth goals while delivering exceptional member service experiences and maintaining operational excellence.
Requirements
- Partner with the Branch Vice President to ensure day-to-day branch operations and implementation result in unbelievable service experiences for members.
- Train, encourage, enable, and coach employees to embrace VyStar's Standards of Excellence and Great 8 Member Service Commitments.
- Develop staff for succession planning within the branch network and other lines of business.
- Assist the BVP by partnering with internal departments to achieve success.
- Establish and validate performance objectives for the branch consistent with VyStar Excellence and branch scorecards.
- Provide ongoing coaching for direct reports and prepare and administer performance appraisals.
- Support and participate in all Credit Union initiatives and campaigns.
- Ensure compliance with regulations, policies, and procedures and perform audits.
Benefits
- 401(k) Plan
- Extensive paid technical and on-the-job training program
- Tuition reimbursement
- Generous Paid Time Off