Customer Success Engineer

WalkMe is a pioneering Digital Adoption Platform (DAP) that enables business leaders to harness technology in today's complex digital landscape. The Customer Success Engineer (CSE) role is a highly technical position that works directly with WalkMe's customers to ensure their success with our platform.

Requirements

• Implement small scope, high impact WalkMe solutions to drive value for at risk or high opportunity customers.
• Provide technical support for WalkMe products, including configuration, troubleshooting, and best practices.
• Assist customers with the implementation and integration of WalkMe solutions.
• Develop and maintain strong relationships with customers, serving as their trusted advisor.
• Collaborate with internal teams, including sales, product, and support, to resolve customer issues and advocate for customer needs.

Benefits

• Flexible Work Arrangements
• Supportive Culture
• Professional Development
• Comprehensive Health Care Coverage
• 401(k) program with company matching
• Vacation policy