Customer Success Engineer
WalkMeAustin, Texas, United States • Raleigh, North Carolina, United States
Posted December 22, 2025
95000 - 120000 USD year
Full Time
About the Company
WalkMe is a Digital Adoption Platform (DAP) company that helps businesses unlock the full potential of technology.
Job Description
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. The Customer Success Engineer (CSE) role is a highly technical position that works directly with WalkMe’s customers to ensure their success with our platform.
Requirements
- Implement small scope, high impact WalkMe solutions to drive value for at risk or high opportunity customers.
- Provide technical support for WalkMe products, including configuration, troubleshooting, and best practices.
- Assist customers with the implementation and integration of WalkMe solutions.
- Develop and maintain strong relationships with customers, serving as their trusted advisor.
- Collaborate with internal teams, including sales, product, and support, to resolve customer issues and advocate for customer needs.
Benefits
- Flexible Work Arrangements
- Supportive Culture
- Professional Development
- Comprehensive Health Care Coverage
- 401(k) program with company matching
- Vacation policy