Regional Customer Technical Support L2 (New Markets)
Wallbox ChargersBarcelona, Catalonia, Spain
Posted February 9, 2026
Full Time
About the Company
Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems.
Job Description
We are seeking a proactive, hands-on Regional L2 Services Engineer New Markets to be our key technical figure in the country. Your core mission is to turn technical urgency into high-value solutions quickly, acting as the critical bridge between Customer Success Manager and Headquarters Services team.
Requirements
- Minimum 3-5 years in Technical Support (L2/L3), preferably within the EV Charging / e-Mobility industry.
- Mandatory fluency in English (written and verbal). Arab or other languages is a must.
- Proven ability to perform Root Cause Analysis (RCA) and provide practical, hands-on solutions.
Benefits
- Flexible working hours
- Hybrid work schedule and half Fridays
- Health Insurance
- Flexible compensation tickets valid for transportation, childcare, and restaurant/food delivery apps
- Car discounts & special advantages if you choose an EV!
- Variety of breakfast and lunch dishes, every day, at a discounted price at our canteen
