Customer Service Representative - Columbus, OH

The Customer Service Representative is responsible for providing timely, professional, and courteous support to customers through phone, email, and in-person interactions. The role involves responding to customer inquiries, coordinating orders, and performing data entry tasks.

Requirements

• Proficiency with computers and Microsoft Office
• Successful completion of a pre-employment background check and drug screen
• Ability to communicate effectively, both orally and in writing
• Ability to maintain a high level of attention to detail in all tasks
• Ability to maintain composure and effectiveness during periods of peak workload or frequent interruptions
• Ability to recognize and define problems, identify resources, and implement viable solutions
• Ability to organize work, set priorities, and meet deadlines with minimal supervision
• Sound judgment and ability to work independently when needed

Benefits

• Competitive compensation
• Paid on-the-job training
• Leadership and development programs
• Career advancement opportunities
• Paid time off
• 401k matching