Call Centre Officer provides excellent customer service, manages client inquiries, conducts verification, and supports collections through effective inbound and outbound communication.
Requirements
- Diploma or Degree in Business, Marketing, Finance, or related field.
- Minimum of 1 year experience in customer service, call centre, telesales, or collections.
- Proficiency in Microsoft Office (Word & Excel).
- Strong communication and people skills.
- Ability to multitask and work under pressure.
- High level of integrity, confidentiality, and professionalism.
Benefits
- A dynamic and international working environment.
- Competitive compensation package.
- Opportunities for growth and professional development.
- Health benefits.