Technical ITS Field Technician

Wavetronix is looking for an Applications Specialist who will help solve customer technical problems and professionally walk them through the installation, training, and support of new and existing products.

Requirements

• Exhibit Wavetronix core values
• Master installation and configuration of Wavetronix core products
• Demonstrate and troubleshoot Wavetronix products
• Build positive relationships with customers
• Have previous field service experience in traffic signal/ITS cabinets
• Provide technical training on products as needed
• Diagnose errors or technical problems and determine proper solutions
• Document processes and produce timely and detailed trip reports
• Cooperate with the team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations
• Have a basic understanding of networking
• Be excited about personal development and eager to engage in development training