Order Desk Specialist I
WebPTHyderabad, Telangana, India
Posted March 5, 2026
Full Time
About the Company
Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members.
Job Description
As an Order Desk Specialist, you'll assist Members and cross-functional teams with order processing, billing, and provisioning of member accounts. You'll also handle financial transactions and ensure accurate product delivery. You'll need to learn the WebPT application and work collaboratively to maintain accurate billing and provide support within the Case Management System.
Requirements
- Manage and support the quote-to-cash process for new account signups and existing account amendments
- Verify signed agreements against system quotes using SalesForce
- Review contract billing events for proper entry in SFDC
- Track pending contractual issues and billing issues
- Manage and action daily review of the SFDC Case Management System
- Respond to account-related questions via case management and email
- Perform account audits and make adjustments as needed
Benefits
- Health and Wellness
- Community Outreach
- Resource Efficiency
- Culture is at our Core
- Service
- Accountability
- Attitude
- Personality
- Work Ethic
- Equal Opportunity
