Collection Coordinator

Collection Coordinator job at Webster Financial Corporation, responsible for collection of past due residential and consumer loan products, with a focus on early stage delinquency, involving negotiation of informal repayment plans, skip tracing, and mailing of automated letter campaign materials.

Requirements

• Ensure that collection efforts are entered into the servicing system of record in the form of clear and complete case notes
• Work assigned call queues and call campaign lists to timely completion
• Communicate in a professional, ethical and empathetic manner to resolve the delinquency
• Seek Quality Right Party (QRPC) during any established contact with the Borrower

Benefits

• Incentive compensation
• Paid time off
• Retirement plan
• Health benefits
• Life insurance