Collection Recovery Coordinator
BayPort Credit UnionNewport News, Virginia, United States
Posted March 3, 2026
Full Time
About the Company
BayPort Credit Union, founded in 1928 by Newport News Shipbuilding workers, has evolved into a Superior 5‑Star credit union recognized by Bauer Financial. With $2.6 billion in assets and nearly 154 000 members, it offers a full suite of banking services—including low‑interest loans, deposit accounts, and financial education—across 29 branches on the Virginia Peninsula and Southside. The union’s deep roots in the local shipbuilding community and its commitment to affordable financial solutions distinguish it as a trusted partner for individuals and businesses alike. BayPort’s blend of personalized service, community focus, and strong financial performance positions it as a leading choice for residents seeking reliable, member‑centric banking.
Job Description
The primary purpose of this position is to monitor charged off accounts and collaborate with members to find resolution and recovery. Monitor accounts for collectible worthiness, track payments, and initiate legal action when necessary. Work with members on repayment status, communicate and create a sense of urgency to cure delinquency or charge off.
Requirements
- High school degree
- Minimum of 6–24 months loan/collections experience
- Working knowledge of Collections Laws, Bankruptcy, Regulatory Compliance and Fair Credit Reporting Act
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
