Recovery Representative (Hybrid)

This position is responsible for increasing recovery revenue by communicating with borrowers and utilizing legal remedies to negotiate and recover monies owed on charged-off accounts.

Requirements

• Handle outbound or inbound telephone calls
• Work within established guidelines on settlement offer requests and negotiating repayment plans
• Document all recovery account activity in the collection system
• Prepare legal documents
• Work closely with other departments, branches, and vendors
• Perform administrative duties as delegated
• Work hours as scheduled including overtime and weekend hours when needed
• Adhere to all applicable laws and regulations governing bank operations
• Perform other departmental duties as assigned by management

Benefits

• Comprehensive benefits package