The Universal Banker creates a positive customer relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank’s products and services, while delivering best in class customer experience, sales/service solutions, and handling teller transactions.
Requirements
- Create customer loyalty through needs based conversations
- Develop and maintain knowledge of bank products and services
- Proficiency in digital channel technology
- Drive proactive sales conversations
- Acquire new customers through prospecting efforts
- Promote the branch’s overall growth
- Partner with other lines of business
- Uncover and provide solutions for lending needs
- Serve as a contact for customer problem resolution
- Review individual performance via scorecard
- Perform teller functions and cash transactions
- Balance cash each day
- Adhere to all applicable laws and regulations governing bank operations
- Manage risk through adherence to all policies and procedures
- Perform complex branch operational duties
- Ensure that all required training is successfully completed
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement