The Universal Banker creates a positive customer relationship by effectively communicating the benefits of Atlantic Union Bank’s products and services. This role requires delivering best-in-class customer experience, sales/service solutions, and handling teller transactions.
Requirements
- Create customer loyalty through needs-based conversations
- Develop and maintain knowledge of bank products and services
- Proficiency in digital channel technology
- Drive proactive sales conversations
- Acquire new customers through prospecting efforts
- Promote the branch’s overall growth
- Partner with other lines of business
- Uncover and provide solutions for lending needs
- Serve as a contact for customer problem resolution
- Perform teller functions and cash transactions
- Adhere to all applicable laws and regulations
- Manage risk through adherence to all policies and procedures
- Perform complex branch operational duties
- Ensure that all required training is successfully completed
Benefits
- Comprehensive benefits package
- Discretionary profit sharing bonus program