Universal Banker (South Boston)

The Universal Banker creates a positive customer relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank’s products and services, while delivering best in class customer experience, sales/service solutions, and handling teller transactions.

Requirements

• Create customer loyalty through needs-based conversations
• Develop and maintain knowledge of bank products and services
• Proficiency in digital channel technology
• Drive proactive sales conversations through internal and external interactions
• Acquire new customers through prospecting efforts
• Strong individual sales/referral skills
• Promote the branch’s overall growth
• Partner with other lines of business to identify/refer customer needs
• Uncover and provide solutions for lending needs
• Serve as a contact for customer problem resolution
• Review individual performance via scorecard and make necessary adjustments
• Perform teller functions and cash transactions
• Balance cash each day
• Adhere to all applicable laws and regulations governing bank operations
• Manage risk through adherence to all policies and procedures
• Perform complex branch operational duties as assigned
• Ensure that all required training is successfully completed
• Maintain a drug-free workplace

Benefits

• Comprehensive benefits package
• Incentive compensation plan
• Discretionary profit sharing bonus program