Patient Services Representative

Webster Dental Care, a leading dental practice with 10 practices in the Chicagoland area, is seeking a Patient Services Representative (PSR) to provide exceptional customer service. The role involves patient check-in/check-out, insurance verification, appointment scheduling, and maintaining a tidy work environment. The company emphasizes a culture of continuous learning and growth.

Requirements

• Greet patients and guests
• Answer phone calls and emails
• Verify patient identification and insurance information
• Schedule appointments and manage cancellations
• Verify insurance coverage and collect payments
• Maintain a clean and organized work area