Treatment Coordinator
Webster Dental ManagementIllinois, United States
Posted August 27, 2025
Full Time
About the Company
Webster Dental Management is a Chicago-based dental care organization that operates ten dental practices across the Chicagoland area, employing 250 staff members including dentists, specialists, hygienists, and administrative personnel. The company focuses on delivering high-quality patient services through continuous education, team growth, and advanced technology.
Job Description
The Treatment Coordinator (TC) role requires a proactive and patient-focused individual to explain treatment options and financial responsibilities to patients. The TC acts as a liaison between the doctor and the patient, gathering information, coordinating treatment plans, and ensuring accurate documentation. They will also manage appointments, billing, and basic accounting duties.
Requirements
- Employed with Webster at least 180 days.
- Clinical background/insurance experience a plus.
- In-depth knowledge of dentistry and ability to describe procedures in simple language.
- Superb interpersonal skills and friendly customer service skills.
- Self-directed and motivated individual with proficient Influencing/negotiation skills.
- Proficient in basic computer applications with the ability to learn new software.
- Demonstrate ability to perform basic arithmetic to understand general ledger and insurance benefits.
- Familiarity with ADA codes