Project Manager - Generative AI Data Operations - (P2)
WelocalizeUnited States
Posted March 2, 2026
Full Time
About the Company
For over 25 years, Welocalize has helped some of the world's largest organizations improve customer engagement through the power of localized content. Since our founding in 1997, we've been a leader in applying innovative technology and adopting AI to deliver the highest quality translations quickly, efficiently, and at scale. Our proven track record showcases tangible business outcomes, including higher marketing conversion rates, regulatory compliance, increased customer satisfaction and retention, intellectual property protection, higher adoption rates, and improved data with enhanced models. At the heart of our innovation is OPAL, our advanced Service Delivery Platform, ensuring every translation is fast, effortless, and impeccably accurate. This technology, combined with our extensive network of over 250,000 linguistic experts in more than 250 languages, allows us to deliver multilingual content transformation services that are unmatched in quality and relevance. Our global team of industry specialists is dedicated to enabling your teams to achieve global business outcomes. From translation and localization to NLP-enabled machine learning training data, and data annotation, we blend cutting-edge technology with human insight across every project.
Job Description
Owns quality assurance, workforce planning, and training programs for AI training data delivery on multiple small projects or one large strategic project.
Requirements
- Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields
- 2+ years in project/operations delivery with hands-on QA and workforce planning (AI data, content review, labeling/annotation, or adjacent domains)
- Experience running trainings and coordinating multi-team delivery
- Planning and organization across multiple projects (quality, workforce, and training tracks)
- Clear communication with clients and internal partners
- Solid use of spreadsheets, PM/task boards, and basic BI; familiarity with ETL concepts is a plus
- Practical QA know-how (sampling, audits, acceptance criteria) and continuous-improvement mindset
- Capacity planning, scheduling, and vendor coordination
- Coaching for C2–C3 Coordinators and P1s; gives day-to-day guidance
- Confident escalation and negotiation to resolve risks, issues, and scope questions
- Comfortable working with global, distributed teams (intermediate to advanced English)