Customer Service Specialist

Customer Service Specialist at West Shore Home, providing 5-star experience, diagnosing product problems, and scheduling service visits for customers. Handling high volume inbound and outbound calls, responding to customer requests, and reporting customer escalations/emergencies.

Requirements

• Passion for building relationships
• Ability to work independently, efficiently, and with high accountability
• Proven track record of success in customer service-related roles

Benefits

• Comprehensive Health Insurance options
• 401(k) plans with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential