The MRO Customer Service Manager is responsible for managing customers and their accounts from pre-arrival to post-delivery, ensuring customer retention and loyalty through customer-centric service.
Requirements
- Minimum five (5) years' experience in general aviation
- Minimum three (3) years' leadership experience in general aviation
- Prefer Bachelor's Degree in Aviation, Business Management, Finance, or equivalent work experience
Benefits
- Medical, dental, vision
- Short term & Long term Disability - paid 100% by Company
- Life & Accidental Death and Dismemberment - paid 100% by Company
- Paid vacation, holidays, sick leave, jury duty, bereavement
- Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
- 401K & Roth 401k with employer match
- Flexible Spending programs