MRO Customer Service Manager

The MRO Customer Service Manager is responsible for managing customers and their accounts from pre-arrival to post-delivery, ensuring customer retention and loyalty through customer-centric service.

Requirements

• Minimum five (5) years' experience in general aviation
• Minimum three (3) years' leadership experience in general aviation
• Prefer Bachelor's Degree in Aviation, Business Management, Finance, or equivalent work experience

Benefits

• Medical, dental, vision
• Short term & Long term Disability - paid 100% by Company
• Life & Accidental Death and Dismemberment - paid 100% by Company
• Paid vacation, holidays, sick leave, jury duty, bereavement
• Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
• 401K & Roth 401k with employer match
• Flexible Spending programs