Client Services Care Specialist

As a Client Care Specialist, you'll provide a professional, prompt, and accurate banking experience, performing transactions and service requests in accordance with established policies and procedures. You'll work on a team in a fast-paced environment, multitasking with accuracy, and engaging clients while responding to questions and/or communicating resolutions in an efficient and effective manner.

Requirements

• 1+ years of related experience in Customer Service, Branch Banking Operations, Treasury Management Service or similar field.
• High school diploma required.
• Entry level knowledge of general banking, loans, treasury management and other commercial banking products and services.
• Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Experience working in a call center or cash handling preferred.
• Advanced speaking and writing communication skills.

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• 401k matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program