Client Care Specialist responsible for providing professional, prompt, and accurate banking experience, performing transactions and service requests, and assessing and responding to inquiries.
Requirements
- 1+ years of related experience in Customer Service, Branch Banking Operations, Treasury Management Service or similar field.
- High school diploma required.
- Entry level knowledge of general banking, loans, treasury management and other commercial banking products and services.
- Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
- Experience working in a call center or cash handling preferred.
- Advanced speaking and writing communication skills.
Benefits
- Competitive salaries
- Ownership stake in the company
- Medical and dental insurance
- Time off
- 401k matching program
- Tuition assistance program
- Employee volunteer program
- Wellness program