Bilingual Operations Specialist II
Western GrowersIrvine, California, United States
Posted February 3, 2026
46669.19 - 60668.6 USD
Full Time
About the Company
Pinnacle Claims Management is an innovative third-party administrator that provides comprehensive and customized health benefits administration services.
Job Description
This position reports to the Supervisor I, Key Accounts. The Bilingual Operations Specialist II is responsible for serving as the first point of contact for Operations Specialist Is and Field Operations Specialists assigned to their Pod. This position will process financial transactions, manage account reconciliations, and provide customer service to clients.
Requirements
- BA/BS degree in accounting, finance or business-related field
- 3-4 years experience working in a related field
- Excellent oral and written communication skills in English and Spanish
- Comprehensive command of the Spanish language
- Proficient knowledge of end-user office software
- Advanced customer service skills
- Knowledge of health insurance industry and standard health care eligibility provisions
- Internet access with 40 MB download and 10 MB upload speeds
- Home router with wired Ethernet
- Designated room for office or steps taken to protect company information
Benefits
- Competitive compensation package
- Profit-sharing
- Flexible work arrangements (work-from-home, in-office, or hybrid options)
- Premier investment support
- Enriching personal development opportunities