Automotive Sales Operations Supervisor
Westlake Financial ServicesAgoura Hills, California, United States
Posted February 12, 2026
Full Time
About the Company
Westlake Financial Services, founded in 1988 and headquartered in Southern California, is a privately held internet-based finance company that specializes in automotive retail installment contracts across the United States. Leveraging its proprietary "The Buy Program ©" software, Westlake delivers instant credit approvals to a network of 21,000 new and used car dealers, enabling them to focus on sales while the company handles all collections and servicing from its central Los Angeles facility. In addition to prime, sub‑prime, and non‑prime auto financing, Westlake offers a full spectrum of lending solutions—including inventory financing, dealer management systems, and commercial real‑estate loans—to support dealership growth. The firm’s long‑standing commitment to dealer and customer success, combined with its in‑house, technology‑driven approach, sets Westlake apart as a trusted partner in the automotive finance industry.
Job Description
Automotive Sales Operations Supervisor at Westlake Financial. Lead a results-driven team focused on sales performance, lead conversion, and customer retention in the automotive finance space.
Requirements
- 2–4 years of experience in sales operations, inside sales leadership, or customer retention management
- Strong understanding of CRM tools (Salesforce, HubSpot, or similar)
- Excellent communication and presentation skills
- Results-driven mindset with a passion for data, metrics, and process optimization
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
Benefits
- Medical, Dental, and Vision insurance
- Life Insurance & Long-term Disability
- Flexible Spending Account (FSA)
- 401K with company matching
- Employee Stock Ownership Program (ESOP)
- Wellness programs
- Paid vacation, sick days, and holidays
- Employee discounts on entertainment, car rentals, tech, and more
- Employee Loan Assistance & UKG Wallet