Customer Service Officer

As a Customer Service Officer, you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in.

Requirements

• Customer Service Experience: ideally in a customer-facing role
• Numerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracy
• Personality: an energetic personality coupled with a genuine passion for helping people
• Resilience: ability to remain calm and composed whilst handling challenging situations
• Adaptability: a will to learn and adapt to new banking procedures and technologies

Benefits

• Special offers on banking products and discounts from top brands
• Flexible work arrangements
• Tailored learning and development opportunities
• Lots of opportunities to ‘give back’ to the Community