Senior Manager, I&CM Education & Response
Westpac GroupSydney, New South Wales, Australia
Posted April 13, 2026
Full Time
About the Company
Westpac Group is Australia's first bank and a leading financial services company with operations across Asia, the UK, and the US. Renowned for its customer-centric approach, Westpac offers a range of banking products and services, including biometric technology in banking apps, parental leave benefits, and disaster relief efforts. The company prioritizes employee well-being and acknowledges the traditional owners of the land it operates on, demonstrating a commitment to both business excellence and social responsibility.
Job Description
Senior Manager, Incident & Crisis Management Education and Response role at Westpac. The role involves supporting incident and crisis responses, coordinating with teams, and providing updates to senior leaders. This is a permanent, full-time role based in Sydney.
Requirements
- Experience supporting or leading incident or crisis response activities
- Confidence chairing forums and communicating with senior stakeholders
- Ability to assess issues, escalate risks and coordinate responses under pressure
- Strong written and verbal communication skills
- A practical mindset focused on learning, improvement and resilience
Benefits
- Special offers on banking products
- Flexible work arrangements
- Tailored learning and development opportunities
- Lots of opportunities to âgive backâ to the Community
