Sr. Director, Site Reliability Engineering, Mobility

As the Senior Director of SRE, you will lead a high-performing organization of engineers dedicated to ensuring the resilience of our global mobility platform. You will oversee infrastructure that supports millions of concurrent trips across diverse geographic regions and deploy AI/ML models to predict capacity hotspots. You will also partner with Product and Engineering VPs to balance innovation speed with reliability via strictly enforced Service Level Objectives (SLOs) and Service Level Indicators (SLIs).

Requirements

• Define the multi-year SRE roadmap
• Oversee infrastructure that supports millions of concurrent trips
• Deploy AI/ML models to analyze historical telemetry data
• Own the end-to-end incident lifecycle
• Partner with Product and Engineering VPs to balance innovation speed with reliability
• Work closely with product and commercial partners to drive, prioritize, and work backwards from the customer requirements
• Optimize a massive global cloud footprint (AWS/GCP/Azure)
• Champion 'Infrastructure as Code' (IaC) and self-service tooling
• Establish a robust and clear engineering roadmap
• Maintain career growth plans and provide monthly and quarterly feedback
• Establish measurement of metrics-driven dev productivity
• Comfortably present, influence, and communicate to the senior leadership team

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement savings plan
• Paid time off
• Health savings account
• Flexible spending accounts
• Life insurance
• Disability insurance
• Tuition reimbursement