Support

Assisting the service team in providing genuine and extraordinary service to all guests in order to exceed their expectations.

Requirements

• Have availability to work a variety of hours, including weekends and holidays.
• Follow all systems, policies, and procedures as outlined in the Employee Handbook
• Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations
• Be committed to teamwork and have a pleasant attitude
• Comply with all safety and sanitation guidelines
• Follow all steps of service as outlined in the employee handbook
• Accomplish other duties as instructed by management when applicable
• Maintain honesty and integrity in all aspects of employment
• Clear, clean and reset tables
• Use proper bussing technique to provide polished table maintenance and service
• Support multiple members of the service team simultaneously
• Maintain proper setup of server stations during service
• Be able to safely and effectively use equipment such as dish machine, coffee machine, power washer, etc.
• Safely move chairs and tables as needed
• Communicate clearly and hospitably with guests and teammates
• Be able to carry multiple plates of food safely and cleanly (when applicable)
• Be able to multitask while maintaining a calm and professional demeanor
• Be able to work in a space of varying noise, temperature, and crowd levels
• Be able to be to stand and/or walk for the duration of your shift
• Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general
• Practice proper safety guidelines at all times