Software Engineer, CX

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're looking for a Senior Backend Engineer to join the Customer Experience team and help us build a world-class Customer Support platform.

Requirements

• Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
• 5+ years of full-time software engineering experience in high growth startups.
• Backend Expertise: Proven track record of building end-to-end product experiences and scaling high-scale backend systems.
• Experience with Python, Elixir, and/or Postgres is a plus.
• Ownership Mindset: Own projects holistically from inception to production and beyond.
• Product Instinct: Excel at translating user needs to effective technical solutions.
• Problem Solving: Thrive in ambiguity and tackle challenging problems with creativity and autonomy.
• Team Leadership: Proactively improve the team environment and foster inclusive, supportive team culture.

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits
• Monthly allowance for wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• Parental Leave