Software Engineer, CX
WhatnotSan Francisco, California, United States ā¢ Seattle, Washington, United States ā¢ Los Angeles, California, United States ā¢ New York, New York, United States
Posted April 2, 2026
Full Time
About the Company
Whatnot is the largest livestream shopping platform in North America and Europe, with a mission to enable anyone to turn their passion into a business and bring people together through commerce.
Job Description
Join Whatnot, the largest livestream shopping platform in North America and Europe, as a Senior Backend Engineer to help build a world-class Customer Support platform. The team is responsible for resolving complex support needs and designing intelligent AI-powered automations to help solve thousands of customer issues per hour.
Requirements
- 5+ years of full-time software engineering experience in high growth startups
- Bachelor's degree in Computer Science or related field
- Backend Expertise in Python, Elixir, and/or Postgres
- Ownership Mindset
- Product Instinct
- Problem Solving
- Team Leadership
Benefits
- Flexible Time off Policy
- Health Insurance options
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning
- 401k offering with employer match
- Monthly allowance to dogfood the app
- 16 weeks of paid parental leave