Strategy & Operations Manager/Senior Manager, Commerce
WhatnotLos Angeles, California, United States ⢠San Francisco, California, United States ⢠New York, New York, United States ⢠Phoenix, Arizona, United States
Posted January 7, 2026
Full Time
About the Company
Whatnot is the largest livestream shopping platform in the United States, United Kingdom, and Europe, connecting millions of buyers and sellers through interactive, realâtime video sessions. The companyâs core focus blends community, commerce, and entertainment, offering a marketplace that spans more than 250 categoriesâfrom fashion and sneakers to collectibles, electronics, and vinyl. Whatnotâs distinctive value lies in its liveâshopping format, which transforms traditional eâcommerce into an engaging, social experience that drives higher engagement and sales. With a remote, distributed workforce anchored in hubs across the US, UK, Ireland, Poland, and Germany, Whatnot continues to accelerate growth as a leading innovator in the liveâshopping space.
Job Description
Whatnot is seeking a Strategy & Operations Manager/Senior Manager to drive business decisions across its marketplace ecosystem. The role involves setting and driving strategy, translating insights into priorities, and leading complex initiatives. The ideal candidate has 8-10 years of experience in strategy and operations roles, strong analytical judgment, and excellent communication skills.
Requirements
- 8-10 years of experience in strategy and operations roles
- Proven experience developing and executing strategies in ambiguous environments
- Strong analytical judgment and ability to synthesize insights
- Demonstrated success leading large initiatives from concept through execution
- Ability to identify operational inefficiencies and design scalable processes
- Excellent communication and stakeholder management skills
- Proficiency in data analysis and reporting tools
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning
- Retirement; 401k offering
- Monthly allowance to dogfood the app
- Parental Leave